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Frequently Asked Questions: |
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| Are there any franchise or licensing fees after the purchase of the FingerTIPS™ system(s)? | |||
| Do I get a set territory or am I limited to a geographic area? | |||
| Can I print a Bio-Disk™ without printing a Bio-Doc™? | |||
| Can I put my own company or organization name and/or logo on the ID cards? | |||
| Can I put my own company or organization logos on the Bio-Doc™? | |||
| Can I custom design my own ID badges? | |||
| Can I print PVC ID badges with the FingerTIPS™ system? | |||
| Can I put my own message in the top center of the Bio-Doc™ and Bio-Disk™? | |||
| If I purchase FingerTIPS™ Lite can I upgrade to the regular or elite versions later? | |||
| Can I hook up a second monitor to my system in order for the children to see their own fingerprints as I am using the software? | |||
| Can I buy one printer and hook it to two or more systems at the same time? | |||
| Can I print the Bio-Disk™ without filling out all of the information and have the parent fill in the remaining information on their computer at home? | |||
| Question: | Are there any franchise or licensing fees after the purchase of the FingerTIPS™ system(s)? | ||
| Answer: | No, Sentry Technologies charges no franchise or continuing license fees for any of the FingerTIPS™ systems. | ||
| Question: | Do I get a set territory or am I limited to a geographic area? | ||
| Answer: | No, Sentry Technologies is not selling you a franchise or limited territory, much like buying any other software product for business, you can utilize it anywhere you wish. | ||
| Question: | Can I print a Bio-Disk™ without printing a Bio-Doc™? | ||
| Answer: | Yes. Set the Bio-Doc™ Copies to zero (0) and the Bio-Disk™ will print without the Bio-Doc™ | ||
| Question: | Can I put my own company or organization name and/or logo on the ID cards? | ||
| Answer: | Yes, you can design your own bitmap (.bmp) image for the background on the PVC card. Or Sentry can design one for you for a small additional charge. | ||
| Question: |
Can I put my own company or organization logos on the Bio-Doc™? |
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| Answer: | Yes, you can select your organization's logo(s) under Options, Administration, Setup. The images should be sized according to the dimensions supplied on the screen. | ||
| Question: | Can I custom design my own ID badges? | ||
| Answer: | Yes. With the FingerTIPS™ Elite and eID™ systems the IDzine™ software is included, which allows you to customize your ID badges. With FingerTIPS™ you get a library of preformatted ID badge designs to choose from, and have the option of purchasing IDzine™. | ||
| Question: | Can I print PVC ID badges with
the FingerTIPS™ system. |
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| Answer: | Yes, the FingerTIPS™ system allows you to choose from
a pre-formatted template library of either double or single sided
ID badges. |
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| Question: | Can I put my own message in the top center of the Bio-Doc™ and Bio-Disk™? | ||
| Answer: | Yes. You can also change the font size, color, and style of the title line. | ||
| Question: | If I purchase FingerTIPS™ Lite can I upgrade to the regular or elite versions later? | ||
| Answer: | Yes. You simply need to call the sales department at 610.906.1582 to order the upgrade. You will be sent a new dongle and asked to return the old one. | ||
| Question: | Can I hook up a second monitor to my system in order for the children to see their own fingerprints as I am using the software? | ||
| Answer: | This is a function of your computer. Most systems do support this ability. If your computer has a port for an external monitor there is a good chance that it does support this ability. | ||
| Question: | Can I buy one printer and hook it to two or more systems at the same time? | ||
| Answer: | Yes. This just requires a simple network to be created where the printer is shared between multiple machines. | ||
| Question: | Can I print the Bio-Disk™ without filling out all of the information and have the parent fill in the remaining information on their computer at home? | ||
| Answer: | No. The Bio-Disk™ is printed in a .pdf format which is not editable without the proper software. | ||